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Frequently Asked Questions (FAQs)

How can I place an order on BestsellersBD?

Placing an order is simple! Browse your desired products, add them to your cart, and proceed to checkout. Fill in your delivery details and confirm your order — that’s it!

Do you deliver outside Dhaka?

Yes! We deliver all across Bangladesh through trusted courier partners. Delivery times may vary depending on your location.

How long does delivery take?

In Dhaka, deliveries usually take 1–3 working days. Outside Dhaka, it may take 3–5 working days depending on the area and courier availability.

What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Mobile payments (bKash, Nagad, Rocket)

  • Bank Transfer (on request)

Is there any delivery charge?

Yes, a standard delivery fee applies based on your location and the product weight/size. Delivery charge is clearly mentioned at checkout.

Are your products original?

Absolutely. We only sell 100% authentic and quality-checked products, sourced from trusted suppliers and brands.

Can I return or exchange a product?

Yes! If you receive a damaged, defective, or wrong product, please contact us within 3 days of receiving the item. We’ll arrange a return or replacement as per our return policy.

How do I contact customer support?

You can reach us via: 📞 Phone: 01715260503
📧 Email: 
📱 Facebook Page: 

We’re happy to help during business hours.